Privacy Policy for ProudVetCustom.com

At ProudVetCustom.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following information when you visit our website, create an account, or make a purchase:

  • Personal Information: Name, address, email address, phone number, and payment information.

  • Technical Information: IP address, browser type, device type, and browsing history on our site.

  • Cookies: We use cookies to enhance your shopping experience, remember your preferences, and improve the site’s functionality.

2. How We Use Your Information

We use your information for the following purposes:

  • To process your orders and provide customer service.

  • To send you order updates, promotional offers (with your consent), and customer support communications.

  • To improve the performance and functionality of our website.

  • To analyze trends and gather feedback to enhance our products and services.

3. Payment Security

We take payment security seriously. ProudVetCustom.com uses secure encryption methods to process your payment transactions. We partner with trusted payment gateways to ensure your financial information is handled securely and safely.

4. Worldwide Shipping

We offer worldwide shipping on all orders. Please note that shipping fees, customs duties, and taxes may apply, depending on your location.

5. Free Returns

If you’re not completely satisfied with your purchase, we offer a free return policy within 30 days of receipt. Please contact our customer service team to initiate the return process.

6. Warranty

Our leather bags come with a 1-year warranty against manufacturing defects. If you experience any issues due to production flaws, please contact us, and we will gladly offer a replacement or repair at no additional cost.

7. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your data with service providers who assist with processing your order, delivering products, or handling customer service inquiries. All third-party providers are required to maintain confidentiality and use your information only for the purpose of assisting us.

8. Data Protection

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or destruction. However, please note that no internet-based system can be completely secure, and we cannot guarantee the absolute security of your data.

9. Your Rights

You have the right to access, correct, or delete your personal data. If you wish to exercise these rights, please contact us through the information provided below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Last Updated” date at the bottom of this policy. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

ProudVetCustom.com
Email: [email protected]
Phone:
Address: 800 Neel Ave, Socorro, NM 87801, USA

Last Updated: April 2025